Returns & Exchanges
We want to ensure your 3D printing projects are successful, which is why we offer a 30-day return policy for all unopened resin bottles and hardware. Due to the chemical nature of our products, we cannot accept returns on resin that has been opened or has a broken safety seal.
Return Process
- 1.Verify Condition
Ensure the resin bottle is unopened, the induction seal is intact, and the packaging is free from leaks or damage.
- 2.Request an RMA
Contact our support team with your order number and photos of the sealed product to receive a Return Merchandise Authorization number.
- 3.Secure Packaging
Place the resin in its original box with protective padding to prevent rupture during transit, as leaked chemicals cannot be processed for refunds.
- 4.Ship and Refund
Affix the provided shipping label and drop the package at any authorized carrier; your refund will be issued within 5 business days of inspection.